We believe you would prefer us to have only the information needed to process your order. So the only information we ever retain is that which is shown on your products order form, i.e. name, address, email, phone number. And we make strenuous efforts to avoid your activities on our site being subject to third party tracking.
We will never disclose your personal information to any third party. We have never in 9 years, passed on a single customer detail to a third party. And we never will share any detail about you with anyone else – ever!
The financial information (card details) you provide for your transaction are processed by by either SagePay or PayPal, our secure, online payment processors and is never seen by us. If you provide us with card details over the phone, they are cross-shredded immediately after the payment process. We never store or in any way keep access to such information.
SHARE BUTTONS WITH PRIVACY!
Most share buttons collect a host of information about you through third-party scripts and tracking beacons, much of which is then sold on even when you don’t click a share button! We use the Shariff Wrapper share buttons plugin to maintain our visitors privacy.
Cookies are used on this site to keep track of the contents of your shopping cart.
Any health issues you discuss us with us are always entirely confidential and go no further than the advisor you speak to. This confidentiality applies to both phone and email conversations.
Any notes we might make during a phone conversation are cross shredded immediately after use.
If you would like to feel assured of confidentiality by email, just request from us a dedicated email address so you can be sure your messages will be seen only by the person you correspond with. (That person will then securely delete the emails when the correspondence is completed.)
We averagely send out around 4 marketing emails per year and never more than 6.
We’re probably the only company in the world that thinks this, but we still believe you don’t want to continually hear from people trying to sell you stuff. Our customers buy what they want, when they want it. And we’ve never had much evidence that scheming up endless “offers” results in you needing more of our products.